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Returns & Exchanges
At Dr. Idriss, we want you to be completely satisfied with your skincare journey; if a product isn't the right fit for your skin, we offer returns on most items within 30 days of purchase.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
3
Pack and Ship
Securely package your items in their original box and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our lab inspects the return, a refund will be issued to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing